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SUBMIT
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1994-01-03
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12-20-93 Submit
If you get a CAS SUBMIT FAILED message check the following:
See if you have any periods, commas (etc) in the number you are dialing,
or in prefix in options screen. Remove them and re-try.
Too many .QUE files may cause this. Use DOS DEL command to remove the
older QUE files (old faxes).
Also check TSRs. In your CONFIG.SYS and AUTOEXEC.BAT there are
commands and device drivers that load when you boot your computer, If you
get unpredictable results, or out of memory messages (etc) then you can re-
configure your computer. To test if a device or TSR (resident) program is
causing this, you can put REM in front of the line in either of the above
files. You use an ASCII (plain text) editor or your wordprocessor in plain
text mode.
an EXAMPLE......
REM DEVICE=C:\DOS\ANSI.SYS
This is only an EXAMPLE, because ANSI.SYS is always OK to have in
there.
>>>Another IMPORTANT thing to check is that BUFFERS= and FILES= are
35 or higher.<<<
**Using the Dos MODE to direct to COM1 (from say LPT1) ALWAYS locks
Epressfax. Also NAV (Norton Ani-Virus) must be put at the END of your
Config.sys file. Some other Anti-virus will always stop an incoming fax, as
well as some screen-savers.
Memory
Memory is not a straightforward computer feature. Normal memory,
where computer programs run, where the OS (operating system) and (many)
device drivers reside, is limited to 640K. The extra 2meg or 4 meg is used
as temporary storage by certain programs, which are running in conventional
(640K) memory and then swaps blocks in and out. The more programs (& TSRs
and device drivers) you load, the less room there is in conventional memory
to operate. Somewhere along the line the system will lock or crash if you
keep adding programs into 640K.
Don Hinds - Zoom Tech
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